Loosing potential customers is one of the main problems that CRM solves. Services are integrated with the website and telephony. Information about the client comes into CRM from the order form; a new deal is created automatically. All requests and calls get into the system immediately, and no one potential customer is missed.
CRM helps:
1. Retain customers. The history of relationships with the customer is clearly presented to the manager and stored for a long time.
2. Organize teamwork. Kiçik biznesdə eyni işçi bir neçə vəzifəni icra edə bilər və bəzən kimin nəyə görə cavabdeh olduğunu anlamaq çətindir. CRM birgə iş üçün funksionala malikdir.
3. Control employees. You can see how much time each of the employees spends on task solution and effectively distribute the workload among all.
4. Increase sales. The system allows you to process information about all potential customers, not to forget about important meetings, calls and letters. Knowing your client better helps you to offer exactly what he needs.
5. Bring deals to a close. Knowing at what stage of the sales funnel each potential customer is and understanding what needs to be done next, managers close more deals without losing customers halfway.
From now on, you can send SMS and electronic alerts using CRM. Targeted notifications can be sent both in a bulk and separately to selected clients.
The entire history of calls and conversation records are stored in a client’s card.
You can listen to the conversation records and immediately call back in one click, if necessary.
In CRM, you will receive statistics on all calls and will be able to track how your sales team deals with calls.
The system allows you to get reports on successful, unsuccessful or incomplete deals, orders, sent letters, SMS, calls and much more.
At the same time, you can effectively develop your marketing and advertising strategy by comparing and analyzing the sources of customers' acquisition.
CRM is a cloud-based solution that helps you control all the stages of sales, including information about customers and deals, notes and reminders, information about employees and their performance.
By subscribing to a contact, company, transaction or employee, you will receive alerts on them
You can store documents and contracts related to a client or a deal in a single cloud system
Information about each contact and company will be placed on their personal pages in your CRM
1-3 users
500 MB memory
Free advertisements
Connection to SMS, E-mail, ATC
3-7 users
2 GB memory
Free advertisements
Connection to SMS, E-mail, ATC
7-15 users
6 GB memory
Free advertisements
Connection to SMS, E-mail, ATC
The service is provided to PASHA Bank customers under special conditions by the Bank's partner Cubics Technology company under the commercial name Cubics CRM
For additional information please contact PASHA Bank Business Centers, Contact Center at (994 12) 496 50 04 /*8123 or customer.care@pashabank.az email address.